In the Operations Discovery phase, we take a deep dive into your business to assess its structure, workflows, and scalability. We evaluate your corporate setup, franchisee profile, and operational efficiencies to ensure they align with a franchisable model. This step also examines compliance requirements and head office support capabilities, identifying what franchisees will need to operate successfully. Finally, we lay the groundwork for developing comprehensive operations manuals, ensuring your business systems can be effectively replicated across multiple locations.

In the Procedures Discovery phase, we analyse and document the key administrative and operational processes that drive your business. This step ensures that every essential function, from daily operations to back-end administration, is structured in a way that franchisees can easily follow. We also develop key franchise policies and procedures, establishing clear guidelines that maintain brand consistency while allowing for smooth, efficient operations across all locations. By systemising these processes, we create a solid framework that supports both franchisors and franchisees in delivering a consistent, high-quality customer experience.

In the Fee Modelling phase, we develop a franchise fee structure that balances profitability for both the franchisor and franchisees. We explore various fee options, including initial franchise fees, royalties, and ongoing contributions, ensuring they align with your business model and market expectations. Through financial modelling and the creation of a business simulator, we project different revenue scenarios to validate sustainability and long-term growth. This step ensures your franchise model is financially viable, competitive, and attractive to potential franchisees.

In the Legal Documents phase, we finalise the legal structure of your franchise, ensuring it aligns with your business goals and regulatory requirements. This step includes the preparation of essential legal agreements, such as the Franchise Agreement, which outlines the rights and responsibilities of both parties, and the Disclosure Document, providing franchisees with key information about the business. We also draft Non-Disclosure Agreements (NDAs) to protect sensitive information during discussions with potential franchisees. With these documents in place, your franchise system is legally secure and ready for market entry.

In the Territory Modelling phase, we define the parameters of a sustainable and profitable franchise territory. Using advanced territory mapping software, we analyse key factors such as population density, demographics, and market demand to create balanced territories that offer franchisees strong growth potential. This process ensures each territory has enough opportunity to support a successful franchise while maintaining brand reach and market coverage. As part of this step, we map out your first two franchise territories, setting a strategic foundation for scalable expansion.

In the Marketing, Brand & Launch phase, we establish strong brand guidelines and develop strategies to attract potential franchisees. A Brand Standards and Fitout/Set Up Guide ensures consistency across all locations, maintaining a professional and cohesive image. Through market and competitor analysis, we assess industry trends, identify opportunities, and position your franchise competitively. A tailored launch marketing strategy is designed to generate interest and drive franchise inquiries, while the Franchise Prospectus provides a compelling overview of your opportunity, giving potential franchisees a clear understanding of the benefits of joining your network. This step ensures your franchise is well-prepared for a successful market entry and long-term growth.

In the Franchise Recruitment Preparation & Coaching phase, we ensure you have a structured and effective approach to attracting and onboarding franchisees. We refine your enquiry management process to handle franchise interest professionally and efficiently. Systems preparation ensures the right tools and processes are in place to support recruitment. We help you define the recruitment process, outlining each step from initial contact to final approval. Understanding the timing of documentation and regulatory requirements ensures compliance and smooth transitions. Finally, we focus on execution, equipping you with the confidence and strategies needed to secure and onboard the right franchise partners.

In the Recruitment Support & Guidance phase, we provide ongoing assistance to help you navigate the franchise recruitment process effectively. We support you in the provision of information and documents, ensuring prospective franchisees receive the right details at the right time. Through feedback sessions, we review enquiries and meetings, offering insights and recommendations to refine your approach. This step helps you confidently engage with potential franchisees, improving your selection process and increasing conversion success.

In the Onboarding & Training Support & Guidance phase, we help you establish a structured onboarding process to set your franchisees up for success. This includes preparing for onboarding, ensuring all necessary resources and support systems are in place. We assist with granting manual access, providing franchisees with essential operational and brand guidelines. Administration & systems training ensures they understand the tools and processes needed to run their franchise efficiently. Finally, field training offers hands-on experience, equipping franchisees with the practical skills and confidence to operate successfully under your brand.